Terms of use
TERMS OF USE - PRIVACY POLICY - GDPR - PERSONAL DATA PROTECTION AND TRANSACTION SECURITY
The sneakerkids.gr is the online store for the sale of products through the internet of the sole proprietorship under the name "KONSTANTINOS KAKOURIS TOU ARGYRIOU", which is based in the Municipality of Ilioupoli, Attica, Irini Avenue, no. 31, T.K. 163 45, contact phone: +302109945700 & email address: sneakerkidsgr@gmail.com (Tax Identification Number 078363070 - Tax Office of Ilioupolis).
The company takes care below of the terms that govern its rights and obligations as the owner of the online store located at the email address sneakerkids.gr to you who may visit its website for your best service in the search and purchase of the products you desire from the above online store.
All transactions carried out through sneakerkids.gr are governed by International and European law governing issues related to e-commerce, as well as by Law 2251/1994 "on consumer protection»On setting up remote selling issues.
1. TERMS OF USE.
Your use and browsing of the website sneakerkids.gr, implies understanding, explicit and unconditional consent and consent as well as your acceptance of the terms of use. The online store sneakerkids.gr reserves the right to change, modify or upgrade the content of these terms of use, according to its needs and trading habits, always in accordance with applicable law, without prior notice. In case of any change, modification or upgrade of these terms of use, the online store sneakerkids.gr is obliged to inform users. Any modifications will be effective from the moment they are published on our website. It goes without saying that any change of terms etc. does not occupy orders, which are already in progress. In case you do not agree with these modifications, you must refrain from using the website.
The listed prices of the products consist of the value of the product and the corresponding VAT.
We reserve the right to change our prices without prior notice. As part of promotions, there may be differences in the prices of products available in the online store compared to those available in the physical store. The photos available in the online store are indicative.
Obligations of Users.
The User must state his data accurately and precisely and declare that he has legal capacity as he is responsible for the data he declares. The User must use the website in accordance with the law and good manners.
Indicatively, it is mentioned that the User should not use our online store sneakerkids.gr for:
-posting, publishing, e-mailing or otherwise transmitting any content that is illegal for any reason, infringing on the business or any third party, or infringing on the confidentiality or confidentiality of any person,
- sending, publishing, sending by e-mail or transmitting and promoting in other ways any content that offends good morals and constitutes a violation of the Law,
- sending, publishing, sending by e-mail or transmitting and promoting in other ways any content for which users do not have the right to transmit in accordance with the Law or the applicable contracts (such as internal information, property and confidential information obtained, or disclosed as part of an employment relationship or covered by confidentiality agreements),
-sending, publishing, sending by e-mail or transmitting and otherwise promoting any content which infringes any patent, trademark, trade secret, copyright or other proprietary rights of others;
- sending, publishing, e-mailing or otherwise transmitting any material containing software viruses or any other code, files or programs designed to interrupt, damage, corrupt or corrupt the operation of any software or computer hardware,
- intentional or unintentional breach of applicable law or regulations, harassment of third parties in any way,
- collecting or storing personal data about other Users.
The User of the website is liable civil and possibly criminal for any damage caused to our website, due to the improper use of our website. Our company may terminate its services to him and we bear absolutely no responsibility.
2. PERSONAL DATA - GDPR.
The sneakerkids.gr is explicitly committed to the security of users' personal data. Any user can browse the online store without giving any information about his personal information. Some personal data of users, such as name, phone, e-mail, etc., are requested to be used exclusively for the process and completion of their order, aiming at their best service.
Processor - Data Protection Officer (DPO).
Our company informs you that, for the purposes of conducting its business activities, it processes personal data of its customers in accordance with the current National Legislation and the European Regulation for the protection of individuals against the processing of personal data and for the free circulation of this data (General Regulation on Data Protection), as in force.
What is the purpose of processing and how we use your personal data.
We use your data in different ways, which differ depending on the purpose of processing.
There are cases in which our company will not be able to take action if it does not have specific personal data, such as personal data required during the processing of your orders so that they can be delivered by the carrier to you and not to someone another third person.
Purposes of the processing of personal data are:
(a) the provision of the services you assign to us and wish to receive from us such as ordering and purchasing products you desire from us. Specifically, in order to deliver your orders and to be able to support you even after the sale, the necessary personal data we need are:
- your name, surname and gender, so that the person making the delivery knows to whom it must be delivered
- the invoicing and / or delivery address so that you can pick it up wherever you indicate.
- the telephone number so that we can contact you regarding your order
- your e-mail address (e-mail), in order to receive updates regarding your order
All of the above are necessary for the prevention and detection of fraud against you and against our business.
(b) with your consent and consent and if you have provided us, either during the creation of a member account, or during your subscription to our newsletter and personalized communication, your necessary personal information, as the case may be, the following possibilities are provided:
- to subscribe to the newsletters, send information and offers you must give us your e-mail address (e-mail). With your registration and the consequent relevant consent and consent, you will be able to receive all our updates and offers that we send via emails and text messages through relevant services (for example via SMS, Viber, etc.)
- to create a Member Account you must give us your e-mail address (e-mail) and set your own personal passwords. By creating a member account according to the above and the consequent relevant consent and consent, you will place your next orders without having to re-enter your details. You will now be able to enjoy an optimal experience with access to your account information and all the settings offered on your account page. This gives you access to all your data so you can add or modify it as needed. You can enter in your account all the necessary information for the execution of your orders, so that you do not have to fill them in every time you want to place an order.
As the controller, the company informs that the e-mail addresses of the company's customers, when they constitute personal data and have been given in the context of a complete purchase of products or services or another transaction with the company, may be used, in accordance with article 95 of the company. EU Regulation 679/2016 (GDPR) and the provisions of Directive 2002/58 / EC of the European Parliament and of the Council of 12 July 2002 on the processing of personal data and the protection of privacy in the field of electronic communications and Article 11 of Law 3471/2006 for the direct promotion of similar products or services of the company or for the service of similar purposes, since the consumer is provided in a clear and distinct way the possibility to oppose, in an easy and free way, the use of his electronic data , and this in every message, and only in case the user had not initially disagreed with this use. It is always given, in the context of the possibility of exercising all rights according to the provisions of the EU Regulation. 679/2016 (GDPR) from the data subject, the possibility of objecting to the specific processing through the unsubscribe option from the specific action, which can be selected in any relevant communication of the company with the consumer.
Credit / Debit Card Details.
Your credit and debit card details are requested upon completion of your orders, as long as you choose the relevant payment method and relate exclusively to their electronic transmission through the secure environment to the banking institution for the completion of your payment only. Our company does not store any credit card information in its systems, other than the last 4 digits of the card number, so that it can be identified if needed.
What are the reasons for processing your personal data?
We only process the personal data you provide when we have a legitimate reason to do so.
Reasons for processing your personal data include:
- the provision of the services you entrust to us and wish to receive from us, such as the purchase of products and consequently the fulfillment of our contractual obligations in this context, for the proof of your orders, for the after-sales support, in order to we will contact you about your orders and, in general, where it is reasonably necessary or required, to comply with legal or regulatory requirements, to resolve disputes, to prevent fraud and abuse, or to enforce terms and conditions.
- compliance with an obligation imposed by law, such as regulatory compliance for tax purposes.
- the consent and consent you always provide under the specific conditions set by the legal framework, in order to subscribe to the newsletters, receive updates on products, services, offers, participate in a satisfaction survey, send you personalized updates, etc.
Where your data is transmitted.
Our company transmits personal data to third parties, to whom it entrusts the processing of personal data on its behalf.
Specifically, the data is transferred only to companies cooperating with our company that provide services for the purpose of sending advertising material and personalized offers. Also, for the purposes of implementing the contract of sale, data is transmitted to cooperating companies, which have been assigned the execution of part of the contract, such as transport companies or selected points of collection by you.
Storage Period.
The data storage period is decided based on the following specific criteria depending on the case:
- When processing is required as an obligation by provisions of the applicable legal framework, your personal data will be stored for as long as those relevant provisions require.
- When processing under contract, your personal data is stored for as long as necessary for the performance of the contract and for the establishment, exercise, and / or support of legal claims under the contract.
- For the purposes of promoting products and services, your personal data is kept until your consent is revoked. This can be done by you at any time. This revocation does not affect the processing of personal data that took place before it.
- We also retain your account data for as long as you maintain it and have not requested its deletion. Your data, which you provide to us in order to provide you with services, will be kept for as long as necessary so that we can continue to provide you with these services. If it is reasonably necessary or required to comply with legal or regulatory requirements, to resolve disputes, to prevent fraud and abuse or to impose terms and conditions, we may retain some of your information as required, even after the expiration of your account.
To revoke your consent, contact the company by sending us a relevant e-mail (e-mail) to our e-mail address sneakerkidsgr@gmail.com
Management by their data users.
You can check and / or correct your data at any time through your profile settings. You can also request a deletion of your account. Additionally, you can choose to opt out of sending newsletters if you wish. This way, however, you will not receive our offers.
Access to your personal information and their information.
If you have an account in the online store sneakerkids.gr of the company, you can at any time access your personal information through your profile and change or correct them, if you wish.
Deletion
You can request the deletion of your account by sending us an e-mail (e-mail) to our e-mail address sneakerkidsgr@gmail.com.
Social media.
You can enter our online store through the account you may have on social media (facebook, instagram). In this case, you provide us with the relevant authorization to obtain your necessary information from these social media. In case your further details are required, you will be asked when completing your order.
Links to other sites.
Our website may contain links to third party websites. We have absolutely no responsibility for other websites and please be informed about the privacy policy of each website.
Right of termination.
You have the right to file a complaint to the Personal Data Protection Authority (Address: 1 - 3 Kifissias Avenue, Athens, tel. 210-6475600, e-mail: www.dpa.gr).
Additional information or assistance
Do not hesitate to contact us for any questions or comments regarding the Privacy Policy.
3. SECURITY AND PROTECTION OF PERSONAL DATA
Personal data is information that identifies you, such as name, email address, home address, mobile phone number, usernames and shopping habits, user-generated content, financial information and social security information. They may also include unique numeric IDs such as your computer's IP address as well as cookies.
The online store sneakerkids.gr does not collect your personal data, unless you have provided it for a specific purpose. For example, when you choose to receive our informative email, when you create an account, when you contact us, when you make purchases through our online store, when you enter contests and only if you have given your consent to edit them. We can also collect them using cookies, which we use to analyze the traffic of our website. No further processing, promotion or exchange of this data takes place.
We need the information needed for your best shopping experience (immediate delivery of products you ordered, secure payment of your order and personalized service based on your needs).
The online store sneakerkids.gr takes the necessary measures to protect the personal data and information provided by users when navigating the online store. Unauthorized persons do not have access to this information. The online store sneakerkids.gr does not have access to your banking data. Bank and debit or credit card information is not stored. The online store sneakerkids.gr makes and will make every reasonable effort to secure the personal data of users by observing strict security measures. To ensure the protection of users' personal data, the online store sneakerkids.gr uses SSL technology.
SSL (Secure Sockets Layer) is the global benchmark today for authenticating websites to users and for encrypting data between users and web servers. An encrypted SSL communication involves a process in which information sent by a user to a server is encrypted by the sending software and decrypted only by the receiving software, thus protecting the information during its transfer. In addition, all information sent with SSL is protected by a mechanism that automatically detects whether data has changed during the transfer.
The online store sneakerkids.gr uses SSL 256-bit technology (Secure Sockets Layer) for secure transactions. In this way we have the ability to encrypt all your personal information, so that it is not possible for third parties to interfere in it, during their transfer via the Internet.
In the online store sneakerkids.gr we consider extremely important the protection of the personal data of those who visit our online store. That is why we have taken all the necessary steps to comply with all the rules for the protection of personal data worldwide. Please read this Statement carefully before using the services of our website. When you provide us with personal data or when we collect personal data concerning you, we always use it in accordance with this policy. If you do not agree, you should leave our site and make no use of our services and content.
4. COOKIES.
What are Cookies?
Cookies are small files of information that a website stores on a user's computer (usually in a web browser such as Chrome, Opera, Mozilla Firefox, Edge, etc), so that each time a user logs on to the website, the latter retrieves them. information and offer the user related services. A typical example of such information is the user's preferences on a website, as they are stated by the user's choices on that website (eg selection of specific "buttons", searches, ads, etc.). Each cookie is unique to your browser and contains some anonymous information.
How and why we use Cookies.
Our online store uses Cookies to collect online activity information, to store your preferences and settings as well as to optimize the site navigation experience (website). We also use cookies to personalize content and ads, provide social media features and analyze your traffic. Furthermore, we use cookies to prevent fraud. In addition, we share information about how you use our site with social media, advertising and analytics partners, who may combine it with other information you have provided or collected in connection with your use of the Services. their.
Cookies in no way harm your device and can allow us to offer you faster and better navigation on our website.
We store on your device the absolutely necessary cookies for the operation of the website. By further use of our store website you accept the use of cookies.
By disabling Cookies or revoking your consent, certain features of the Website will not be available. In addition, the performance and functionality of the website may be affected.
Anonymous statistics.
We use Google Analytics, a Google service, to collect page usage statistics so that we can improve it. This service is completely anonymous and uses cookies. If you still do not want this, you can ask Google not to include you in its statistics on: http://tools.google.com/dlpage/gaoptout
Shopping cart and product comparison.
We use cookies on our page to store the products in your cart without having to create an account and find them easily, whenever you re-enter the page. We also use cookies for the products you select to compare, as well as for personalized ads. The goal of all is your facilitation in the use of the online store sneakerkids.gr
5. TRANSACTION SECURITY.
The online store sneakerkids.gr has the main priority of protecting your personal data, as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, in order to ensure the maximum possible security. All information related to your personal information and your transactions is secure and confidential.
Any reference or access to third party websites through appropriate links (links, hyperlinks, etc.), is made solely for your convenience. We have absolutely no responsibility for these websites.
The security of the online store sneakerkids.gr is achieved by the following methods:
User - Customer Identification.
The passwords used for your identification are two: the Password (username / email) and your personal secret code (password), both of which are created by the User himself, are unique, are used exclusively for his entry in our online store sneakerkids.gr and our company does not know them. Every time you register them, they provide you with absolutely secure access to your personal information.
You have the opportunity to change your personal password as often as you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining its confidentiality and concealment from third parties. In case of loss or leakage, you must notify us immediately, otherwise the online store sneakerkids.gr is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth). We also suggest that you use not only letters and numbers but also symbols to create a secure password.
Automatic Disconnection.
If there is no activity for one hundred and eighty (180) minutes, it is automatically disconnected from the members area of the online store sneakerkids.gr, except in the case in which the user has checked the option "Save Data" during login (so the time it extends to 30 days).
Controlled Access (firewall).
The access to the systems of the online store sneakerkids.gr (server) is controlled by a firewall, which allows the use of certain services by customers / users, while prohibiting access to systems and databases with confidential data and information of the company.
Encryption.
The platform of the online store sneakerkids.gr first decrypts the information it receives using the same key (which is predefined at the beginning of your connection to the service) and then processes it. The systems of the online store sneakerkids.gr send you information following the same encryption process.
All pages of the online store are protected from encryption SSL-256 bit.
Encryption is essentially a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key. This means that all information exchanged between your browser and our servers is not accessible to anyone else.
6. INFORMATION ABOUT PRODUCTS AVAILABLE.
The company is committed to the completeness and validity of the information regarding the products available for sale without prejudice to any inadvertent errors or errors that have occurred due to downtime of the website for technical or other reasons. Details for each product can be obtained by following the search instructions listed on the website. For all the products contained in sneakerkids.gr there are indications for their availability.
Limitation of Liability.
Our company can not guarantee the availability of the ordered products. However, in case a product is not available we will inform you as soon as possible.
The company is only responsible for fraud and gross negligence towards users in case of non-execution of the order or delayed delivery of products.
We reserve the right for any typographical errors that exist in the characteristics of the products.
We expressly reserve the right to correct any inadvertent errors on our website that relate to the pricing of products - services.
If we find an error in the price of a product, we will notify you as soon as possible and you will be able to either re-confirm the order at the corrected correct price or cancel your order.
Our company tries to offer the best possible services and is not responsible in case of technical problems or interruptions on its website.
7. INTELLECTUAL PROPERTY - COPYRIGHT.
The online store sneakerkids.gr and all the content of its website (photos, texts, graphics, services, products, names, images, etc.), with the exception of explicitly mentioned, are the intellectual property of the above company and are protected according to the relevant provisions of Greek Law, European Law and International Conventions. Therefore, any use of the above is prohibited, except in cases where there is the relevant written permission of the company.
The content of this website is expressly prohibited from being transferred, sold, distributed, copied, modified, exploited, reproduced, reposted, transmitted, distributed, transmitted or downloaded in any way or by users. by anyone else, without our prior signed written permission.
The above prohibition explicitly excludes individual copying, storage of part of the content by users on a simple personal computer (computer) temporarily for personal and not public or commercial use for the purpose of simple reading and provided that it will not delete the indication of its origin from the present internet site, without infringing in any way the relevant intellectual and industrial property rights.
8. ORDER - PURCHASE - SHIPPING AND METHOD OF SHIPPING PRODUCTS.
The website of the online store sneakerkids.gr will provide information on the process and steps until the completion of your order. You will receive useful tips for detecting and correcting possible errors when registering your order (eg regarding the type, quantity, method of payment, etc.).
After the completion of the order, an e-mail (e-mail letter) will be sent, confirming the receipt of your order, and then a next e-mail will be sent, informing you about the sending of the order.
Make sure you have filled in your mobile phone correctly when ordering in order for the transport company to contact you.
The products are shipped through a courier company Easy Mail and are FREE for purchases over thirty-nine Euros (39 €). In case you have chosen cash on delivery method then the cash on delivery charge is Free. For orders under thirty-nine Euros (39 €), the cost is five Euros (5 €). (Excludes periods of promotions with Free Shipping).
Deliveries of orders from the online store sneakerkids.gr to the cooperating courier company are made daily Monday to Friday, from 09:00 to 17:00.
For more information or clarifications on the ways of ordering and sending, please contact us at sneakerkidsgr@gmail.com or by phone at +302109945700 from 10: 00-14: 00/17: 00-20: 00.
Delivery time.
Upon completion of your order, the shipment is made immediately and the delivery to the customer takes place within 1-3 working days for large urban centers and 3-7 working days for inaccessible areas. For areas classified as "inaccessible" by the courier company, this time may vary.
(*) Shipping times may change due to unbalanced factors such as: non-immediate availability of the product, special processing, strikes, delays of transport companies, holidays, celebrations, etc.
(*) For orders placed by deposit in a bank account, the payment of the money by the bank must have been confirmed.
Order Delay.
In case of any delay of your order, you can contact during the working days (from 10: 00-14: 00) at +302109945700 and report the incident to us.
9. RETURN POLICY.
Product change period is the fourteen (14) calendar days from the day of their purchase.
Refunds on products that are on Offer are not made.
Changes to offer products are made only with offer products.
Returns of all products (discounted or not) in which the customer wishes to change the number or another product are made at his own expense.
Necessary condition for the return of products is that it is done no later than fourteen (14) calendar days from the day of purchase, that the original packaging (with papers, labels, etc.) is intact and that you have in your possession the relevant purchase document proving the transaction (eg, Retail Receipt, Sales Invoice / Shipping Receipt, etc.).
You can contact us either by phone (+30 210-9945700) Monday - Friday 10:00 - 14: 00/17: 00-20: 00, or by e-mail (sneakerkidsgr@gmail.com) for more information.
From Our Physical Store “CROCODILINO” 31 Irini Avenue-Ilioupoli Attica, PC 163 45, +30 210 9945700 Monday - Friday 10:00 - 14: 00/17: 00-20: 00.
Wrong Shipments.
In case the goods you received do not match the exact product of your order, you should contact the company by phone at: +30 210 9945700 no later than three (3) days from the receipt of the product. Then you must have sent it within fourteen (14) calendar days at the latest.
In this case there is no customer charge for the replacement.
If, for any reason, you wish to return the product you bought and you are not interested in replacing it with another one, you should contact us by phone at: +30 210-9945700, stating the reason for the cancellation.
The request must be registered within three (3) days and the shipment must have been made within the next fourteen (14) days from the approval of the request.
Once the return has been made and it has been determined that the product has not actually been used, the company will contact you for a change.
The products and the packaging must be in excellent condition and must be accompanied by all the accompanying documents: Retail receipt and other accessories such as labels - insignia inside the package - box, etc.
Note: The sections "Socks &" Accessories "are excluded from our Change Policy, since there is no possibility of change after the end of the order for hygiene reasons.
10. CANCELLATION OF ORDER.
For any cancellation of order before shipment and delivery to the courier company cooperating with the company, you must have contacted by phone at +30 210 9945700 Monday - Friday 10:00 - 14: 00/17: 00-20: 00, or by e-mail (sneakerkidsgr@gmail.com), stating your order number.
11. METHODS OF PAYMENT.
The available payment methods for your purchases from the online store sneakerkids.gr are the following:
a. CREDIT CARD - DEBT.
Possibility of payment through credit, debit and prepaid cards of Visa, MasterCard, Maestro. To complete the transaction with your credit card, you must fill in your card details on the form (card number, expiration date, CCV). It is necessary for the buyer to be the holder of the card used for the respective transaction.
You can buy products with interest-free installments through your credit card and depending on the possibilities it provides you.
Recognizing the importance of the security of electronic payments, EveryPay is a licensed Payment Institution by the Bank of Greece (decision no. 280/3 / 23-7-2018 Government Gazette B 3010 / 25-7-2018), and manages transaction data securely card payments, in accordance with the regulatory framework of the card security management standard. Everypay is certified to the Card Transaction Security (PCI DSS) standard, and is subject to periodic inspections by a specialist consulting firm. All Everypay services are provided through secure connections with 256 bit SSL certificates. EveryPay also supports 3D Secure, an additional security feature for VISA & MasterCard. The Payer will then have to enter his personal secret code in order to successfully complete the transaction.
b. PAYPAL.
It concerns an automated and immediate process, during which the online store sneakerkids.gr does not store any of your personal information. During the payment, you are transferred to the secure PayPal website, where the payment will be completed and then it will be automatically transferred to our online store.
c. PAY ON DELIVERY.
Valid for shipments within Greece and the cash on delivery charge is free.
d. DEPOSIT IN THE BANK.
You can make the payment by deposit in one of the following bank accounts:
1. EUROBANK BANK SA
Beneficiary Name: KAKOURIS KONSTANTINOS.
IBAN: GR0502603200000200200751908.
2. PIRAEUS BANK SA
Beneficiary Name: KAKOURIS KONSTANTINOS ARGYRIOS.
IBAN: GR32 0171 0400 0060 4014 9090 731.
3. ALPHA BANK SA.
Beneficiary Name: KAKOURIS KONSTANTINOS.
IBAN: GR8501404630463002002003324.
In this case, the order remains in a "standby" state after its registration, until we confirm the deposit of the amount in one of the above mentioned bank accounts.
The deposit must always be accompanied by the name, in which the order was made or by the exact number of the order placed in the online store sneakerkids.gr.
Note: The amount that will be received and collected by the company must definitely match the exact value of the order. For this reason, any bank-to-bank transfer costs, as well as any bank charges and commissions, should be borne entirely by the principal alone.
e. RECEIPT SERVICE FROM:
Our Physical Store "CROCODILINO" 31 Irini Avenue, Ilioupoli Attica, T.K. 163 45, tel .: +30 2109945700.
12. INFORMATION E-MAIL (NEWSLETTERS).
The online store sneakerkids.gr provides users with the opportunity to choose to be informed about the new products available on the market and for any other offers, etc., by sending informative messages (newlsetters) to their email address. In case a user wants to stop receiving this information - updates, he can do so easily by contacting the e - mail: sneakerkidsgr@gmail.com.
13. SETTLEMENT OF DISPUTES - APPLICABLE LAW - BAILIFF.
Greek Law is defined as applicable and exclusively and only competent Courts for any disputes of this contract between the company and the Users from the use of the online store of "sneakerkids.gr" are defined the Courts of the City of Athens.
